Frequently Asked Questions

Get answers to common questions about TrueVolume | Refill | Master Lash Artist.

Refills are typically recommended every 2-3 weeks to maintain optimal fullness and appearance of your lashes.

Arrive with clean, makeup-free eyes to ensure the best adhesion and results during your refill session.

While not necessary, if you choose to wear mascara, opt for a water-based formula to maintain lash health.

A TrueVolume refill usually takes about 45 minutes to an hour, depending on your individual needs.

Our TrueVolume lashes are made from high-quality synthetic materials that mimic the look and feel of natural lashes.

Absolutely! You can discuss your desired style with your Master Lash Artist for customized adjustments.