Frequently Asked Questions

Get answers to common questions about MegaVolume | Refill.

We recommend a MegaVolume refill every 2 to 3 weeks depending on your natural lash cycle and shedding. Our technicians assess retention and gaps, advising the optimal timing to maintain density without overloading natural lashes. Book a consult if unsure.

If you're not already wearing MegaVolume lashes, book a full set appointment. Refills are intended only for existing MegaVolume wearers. Call us to discuss options if you're unsure and we'll recommend the best starting service for your desired look.

Refills typically take 45 to 75 minutes depending on the amount of lash loss and desired density. A quick assessment begins the session to determine focus areas. Allow extra time for consultations, particularly if changing volume or style.

When performed correctly by certified technicians, MegaVolume refills should not damage natural lashes. We use lightweight fans and precise application to protect lashes. Overextension or infrequent maintenance can stress natural lashes—follow recommended refill intervals and technician guidance.

Arrive with clean, makeup-free eyes and avoid oil-based products for 24 hours prior. Bring photos of your preferred look or original set notes if available. If you have allergies or sensitivities, notify us before the appointment so we can accommodate you.

Most salons accept up to 30-50% lash loss for a refill, but standards vary. Our technicians assess retention and distribution; if loss is greater or spacing is uneven, we'll recommend a full set to restore optimal density and shape.